Mopsos - The dilemma of KM programs

Mopsos - The dilemma of KM programs
I agree that we can't swings the pendulum too far in the opposite direction. But for the dilemma of a and b, are they really dilemma? Can we find a way to both benefit a and b?
(a) fully mobilize the energy of the organization's human resources towards achievement of the organization's performance objectives
(b) at the same time, so organize the work, work environment, the communications system, and the relationships of people, that individuals need for self worth, growth, and satisfaction are sigificantly met at work.
Look at google, their culture can settle down both side perfectly.

Also I don't agree the last statement:organizations must see the longer term enculturation benefit, which usually builds on explicit knowledge and categorizing.

Why organizations must build explicit knowledge and categorizing? Is here a general sense that there are always employee turnover that organizations must build sth to avoid knowlege lost one some guys left the organization made you make the conclusion. Yes, I agree that this is important. But this in only one half of knowledge management. The other part is that how to have new comer and all membmer learn to use the stored knowledge. This is two steps must by done by km, but not option1 and option2, you can select1 and throw 2 away or select 2 and throw 1 away.