Tuesday, August 15, 2006

Three Points of Knowledge simpliciy

      Sergey written in his KM facts blog:
        And though knowledge is still power you need simplicity to be added to the equation when it comes to passing knowledge from one person to another.      

       I agree on his point that knowledge + Simplicity = Power. This formula adapt to knowledge management amony people. For each indivudual, knowledge is power still.
        Knowledge simplicity rules should be  deployed in  at least below  three sites.
       1. Easy to access. There were lots of discussion on how to preserve knowledge. Compared with this, discussion on how to make other guys access these knowledge was much less. But what's the key benefit of KM, that's not to preserve knowledge but to reuse knowledge. Based on this fact, I put easy to access on the first position.
        2. Easy to share. Don't put too much constraints for guys to share knowledge. I also mentioned this on my previous discussion about what km can learn from blog.
        3. Knowledge should be expressed in a simple way. Compare an ISO stardard and a stardard training materials, both contain same contents, but which one will be more welcome for new readers? over 90% guys will select later one. Although as a stardard, the documents have to be organized in that way.

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Friday, August 11, 2006

Seth's Blog: How to get traffic for your blog

Seth's Blog: How to get traffic for your blog

Learn how to motivate knowledge sharing from blog

        Go further on this topic about blog vs KM,  we can find some factors which will affect knowledge sharing. There do have something we can learm from blog to motivate knowledge sharing.
        First of all, blog is a easy tool. I believe Simplicity is a basic rule for all kinds of software tools and products. So does KM system and Internet services. Bolg is a new example of easy to use and then be popular. Whatever you use which blog service, the only thing you need to do is to register and begin to write. You don't need to write a long article, you don't need to obey some writing format, you don't need to get your writings being approved. Your blog entries can be as long as you want, also can be only one word, one statement.
         Secondly, Blog was organized by authors, KM was organized by contents. If you are a good blogger, you will be well known by your readers and you will enlarge your communication circle. KM normally don't have the mechanism to push author before the readers. If you are a good KM contributor, you maybe can get some reward from the company, but nothing else. Even more, you may have a feeling that, Oh, I left what I owned in the company, but I didn't get anything that can be comparable with my contributions. 
        Third one, blogger can be motivated by  more readers and interactive between author and readers. For KM, if the KM system lack of readers, can you image that someone are willing to write long articles that will seldom be read?
         Up to here, at least we have three ways learned from blog to motivate  knowlege sharing in your company. First, make you KM system become easy to share. Senond,  find a way to make the authors be well known to all the readers. Third, marketing your KM to get more discussion and readers.

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Thursday, July 27, 2006

Three roles in KM

     There are three roles in KM.
     one is the knowledge management team. This is the team who are in charge of knowledge management. And they are the rule maker, service provider and almost 90% the success of KM will be determined by them.
     one is  knowledge users who will  benefit and get knowledge from the KM.
     one is knowledge contributor who will contribute knowledge to KM.
     For the km team, one important things is that they must trate knowledge users and knowledge contributors in different way.

Thursday, July 20, 2006

KM vs Blog

       Davenport ask us to attention bloggers! More and more people began to write blog, and more and more companies began to deploy blog system as a knowledge management tools. What's the real relationship between blog and KM?
        Just as Davenport mentioned in his blog,
        It’s far easier to write a blog than to get anyone to read it.
        This imbalance leads me to believe that a couple of major changes need to take place in individual and organizational information environments.
         However, this is problem for blog, but not for KM system. A mature KM system already have good automated mining solutions. Compare a  blog system and  KM system on every aspect, you can find that  blog is realy much weaker than KM system to support  KM sharing  purpose. But why  blog  was so attractive?
         The key maybe the writing style and motivation. To write a blog, there's no big limitations, you can write everything as you want, don't need to care the keywork, the format, the statement organization, the higher leverl approval. And it seems that every blogger was motivated by himself to write blog. No pressure from others is needed.
           Thus the truth maybe: blog isn't a good KM system. Since it solved the hardest barrier of knowledge sharing, it becomes one option for KM. It's a remind to current KM tools provider, can current system provide a more freedom style for guys to contribute content?

Wednesday, July 19, 2006

Google dodges KM question

Last month
, Google announced a partnership with consultancy
BearingPoint, formerly KPMG Consulting, to help the search giant cater
to the search needs of specific industries, like pharmaceuticals,
banking, high-tech and aerospace. "Search as an application is becoming
more and more in demand from within the enterprise," said Chris Weitz,
managing director of BearingPoint, at the time. "

Friday, June 09, 2006

knowledge sharing motivation

Organic KM: Value Alignment & KM
Dinesh mentioned that Organizations that succeed in value alignment can be benefit from this. In fact, value alignment is part of company culture. Of course, it will act important roles in encourging knowledge sharing. But this haven't touch the deepest point of knowlege sharing. The key is how employee can benefit from sharing their knowledge and experience.
I most situation, only company get the benefit, but the guys who contribute can only get a little even nothing.

Monday, May 22, 2006

New dilemma: KM is to put company or employee's benefit first?

      Continue the previouo discussion, Whost benefit should be put first in  KM , the company's or the employee's?
      In an ideal status, it's should be employee, because employee are the most valuable asset of company. Once the employee get benefit from company, the company will benefit from employee, in this way, we can max. the benefit. Vice vesa,  even company can get benefit from KM but it won't be a long term one  since employee's lost will transfer to company sooner or later.
      But on the other hand, how can a company be confident enought that the benefited employee can only benefit the company itself but not the competitor?