Thursday, July 27, 2006

Three roles in KM

     There are three roles in KM.
     one is the knowledge management team. This is the team who are in charge of knowledge management. And they are the rule maker, service provider and almost 90% the success of KM will be determined by them.
     one is  knowledge users who will  benefit and get knowledge from the KM.
     one is knowledge contributor who will contribute knowledge to KM.
     For the km team, one important things is that they must trate knowledge users and knowledge contributors in different way.

Thursday, July 20, 2006

KM vs Blog

       Davenport ask us to attention bloggers! More and more people began to write blog, and more and more companies began to deploy blog system as a knowledge management tools. What's the real relationship between blog and KM?
        Just as Davenport mentioned in his blog,
        It’s far easier to write a blog than to get anyone to read it.
        This imbalance leads me to believe that a couple of major changes need to take place in individual and organizational information environments.
         However, this is problem for blog, but not for KM system. A mature KM system already have good automated mining solutions. Compare a  blog system and  KM system on every aspect, you can find that  blog is realy much weaker than KM system to support  KM sharing  purpose. But why  blog  was so attractive?
         The key maybe the writing style and motivation. To write a blog, there's no big limitations, you can write everything as you want, don't need to care the keywork, the format, the statement organization, the higher leverl approval. And it seems that every blogger was motivated by himself to write blog. No pressure from others is needed.
           Thus the truth maybe: blog isn't a good KM system. Since it solved the hardest barrier of knowledge sharing, it becomes one option for KM. It's a remind to current KM tools provider, can current system provide a more freedom style for guys to contribute content?
           

Wednesday, July 19, 2006

Google dodges KM question


Last month
, Google announced a partnership with consultancy
BearingPoint, formerly KPMG Consulting, to help the search giant cater
to the search needs of specific industries, like pharmaceuticals,
banking, high-tech and aerospace. "Search as an application is becoming
more and more in demand from within the enterprise," said Chris Weitz,
managing director of BearingPoint, at the time. "
就象Google在internet上取得的成功一样,虽然企业领域的搜索需求有所区别,相信Google还是会成功,问题是SAP和Siebel们会怎么样?